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1. How do I assemble my drum
set?
Please download our Drum manual on our
drum page or click here.
2. Can I order a drum set directly from Vex?
We do not do any direct sales, all of our
instruments must be purchased through an authorized Vex dealer or
from www.VexDirect.com
3. I would like to buy a Drum set, but I would like to change some
features and customize it. How much would it cost?
Currently, we do not offer customized drum
sets. Our drums are only available with the existing and
current specifications.
4. How can I get a catalogue?
If you want a print version of our catalog,
they will be available through Vex Soon (Only in USA).
5. How do I get my Drum set repaired?
We reccomend taking your set to a professional
repair shop.
6. What is the best way to clean my drums?
In order to clean your drum set please
use any high-quality (non-abrasive) furniture/guitar/drum polish/wax.
This should give excellent results on lacquered and covered finishes.
Preparation
Typically it’s not necessary to remove the hardware from the
shells, however, this will make cleaning faster, easier, and more
thorough because you don't have to work around the hardware. Removing
the hardware also reduces the risk of scratching the finish from
grit that accumulates around the hardware. Remove dust from the
shells using a feather or "Swiffer" type duster.
Polishing
Always use a soft clean cloth for cleaning/polishing. At Vex we
use microfiber cloths to polish our sets for photos. Don't use paper
towels as they are too abrasive. Apply the polish/wax then carefully
wipe it off turning the cloth over frequently. Polishing your hardware
before reattaching, this will make It's easier and will allow you
to do a more thorough job. To prevent unnecessary nicks in wood
bass drum hoops, position the claws exactly in the same spot before
they were removed.
7. How can I make my bass drum less "boomy"?
An easy way to lower the boomy sound is
to put a pillow or blanket into the bass drum. There are many other
muffling methods available including drum heads with built-in muffling
and muffling rings.
8. How do I get an endorsement deal?
To be considered for endorsement, the drummer
must complete the accompanying PDF document. It must be returned
to our artist relations department by mail along with all requested
materials.
United States applicants download here.
Please mail the completed application to:
Vex Drums and Percusion
Attn: Artist Relations
780 NW Le Juene Rd.
Suite 616
Miami, FL 33126
The application is a review process, please expect a rreply within
30 to 60 days. We will notify you by mail if your application is
approved for an endorsement.
9. How do I take care of my Vex Hardware?
To clean the stands or lugs and counter-hoops on your drums, most
household appliance cleaners get the job done. Avoid any product
that contains ammonia.
10. How can I make my snare drum less "ringy”?
"Donut-shaped" mufflers, such as Rem-Os by Remo, Evans
E-Rings, and Noble & Cooley Zer-O-Rings and drumheads with built-in
muffling such as Pinstripes by Remo, Genera Dry by Evans, and Performance
II by Aquarian are also effective.
11. How can I get the snares to stop rattling when I hit my bass
drum or toms?
Muffling your drums works, however, excessive
muffling will make them sound dead and constricted. Try tuning your
snare drum higher or lower to minimize the interaction between it
and the other drums. Also try detuning the four tension rods on
the snare side adjacent to the snares until the rattle is reduced.
Still having problems? Try moving your drums to a larger room and/or
minimize reflected sound by adding sound absorbing materials such
as rugs, furniture, drapes, acoustic tile, etc.
12. When I try to turn the knob to tighten the snares, nothing happens.
How do I fix this?
The snare tension knob is probably tightened
as far as it will go. To correct this, turn the strainer to the
"off" position and loosen the strainer knob until the
slider, the part that goes up and down, is halfway. Loosen the screws
that hold the plastic strap or cords on the slider and pull the
strap or cords about an eight of an inch. Retighten the screws.
Turn the strainer "on" and test. Readjust if necessary.
For best snare sound, the snares should be centered evenly and squared
on the snare head.
13. How often should I change the heads on my drums?
Change the heads when they are damaged,
stretched, or sound dead. Depending on your playing style, heads
can last for years or months.
Even though the bottom heads are not hit, they still stretch and
loose their resiliency and must be replaced periodically.
14. How often should I replace the snares on my snare drum?
Wire snares are basically springs and over
time they loose their springiness as they are played. At some point
the snares will have nothing left and the drum will sound choked.
When this happens, replace the snares.
15. My drums were sounding great but as I played the pitch dropped.
I tuned them again and they've been fine ever since. What happened?
Heads need time to stabilize or "seat"
into the rims and conform to the bearing edges. You can seat the
heads by playing but a quicker way is to press the heads with your
hands while tuning the drums.
16. Do you make add-ons?
At this time we do not make add-ons.
17. How do I tune my Vex Drum?
To begin, place the drum on a carpeted
floor or on a towel over a table. Start with the bottom head making
sure it is seated evenly with the tension rods finger tight. As
you tap lightly on the head at each tension rod (about an inch in
from the counterhoop), slowly tighten them. It works well if you
start at a specific T-rod then move across the drum to the opposite
one - then move two over - then across - and so on. Bring the tone
up a little each time you go around the drum. To eliminate some
overtones place your finger lightly on the center of the drumhead
as you tap. Go to every other tension rod to fine-tune it, from
one to the next. In the end, the pitch should be the same at each
rod. What pitch that will be is up to you. The drum will hum once
the shell's fundamental pitch is found with a sound similar to tuning
a guitar by playing harmonic notes. When you're satisfied with that,
flip the drum over and do the same on the top head. Be patient and
don't be afraid to experiment. You can always try again. For a great
pitch-bend, tune the bottom head down just a little. For the bass
drum, tune the heads as loosely as possible - just enough to eliminate
any wrinkles. Use the same tuning pattern above to achieve an equal
pitch at each tension rod.
18. How should I store my Vex Drums?
It is very important to protect your drums
from damage and temperature extremes. It is recommended that cases
or soft bags be used when transporting and storing drums. If your
drums are set up for an extended period of time, keep them covered.
Keep drums away from and out of damp or cold areas. |
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